Frequently Asked Questions

Whom do I call if something isn’t working properly in my apartment?

Contact the main office during regular business hours at 402.245.4204. Tell them your problem and the office staff will assign maintenance staff a work order for the repair.

Whom do I call if I get locked out or have a repair needed after hours?

If locked out during business hours, please contact the management office at 402.245.4204. If locked out during after hours, please contact our maintenance hotline at 402.245.0677. We encourage residents to have a primary plan in place in case of lockouts. Frequent after hour lockouts requiring FCHA assistance can result in lockout fee charges.

When is rent due?

Rent is due the 1st of the month. Rent will be considered late if it is not received by the 5th of the month.

How do I request tenant services such as housekeeping, personal care or meals at East View?

These tenant services are only provided at East View and are paid privately thru our contracted firm. Contact Lyons Quality Services at 402.245.6144.

What do I do if I want to add a member to my lease?

Notify the office staff at 402.245.4204 and they will help you thru the process.

Can I use the Community Room?

You may reserve it for a private event with the prior approval of the Executive Director. The maximum time for an event is 4 hrs with an additional hour to set up and one for clean-up. Typically two to four weeks’ notice is needed. Contact the office at 402.245.4204. A calendar with scheduled events is posted on this website and at each apartment complex bulletin board. You can also check the calendar to see if your date needed is available.

Are there computers I can use?

The community room at East View has a computer that is internet connected and available for resident use.